The last two years have seen IT rise to the challenge of rapidly supporting new ways of working and collaborating, both in-office and remotely. Forward-looking organizations are rethinking how they deploy and optimize IT resources, and a growing percentage are turning to trusted partners for help. New IDC research examines how organizations are moving important PC-related IT functions to trusted service partners to improve their organizations’ resiliency, enhance business processes, and improve employee experiences. Moreover, the research shows that organizations that buy multiple services from a single vendor often reap the largest benefits.
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