Work has changed forever since the pandemic first disrupted everyday life. Even as a recovery is underway today, many organizations are still trying to determine what their future work model will be.
While most organizations across different industries expect the majority of employees to eventually return to the office, a share of employees will likely continue to work remotely. Irrespective of the industry, meeting hybrid work requirements and evolving employee needs will be key to success and resiliency.
Organizations have to deliver “experience parity“ by providing a comparable employee experience regardless of work location. Workers must be able to securely and productively interact with corporate resources with a consistent experience. The result: improved user experience and greater productivity.
This is among the recommendations of this IDC InfoBrief, which is built on findings from a 2H 2021 global study commissioned by Dell across North America, Asia/Pacific, and Western Europe, covering the following key industries: banking, financial services, and insurance (BFSI); media and entertainment (M&E); and design (architecture, engineering & construction [AEC] and manufacturing).
